Today, our support team visited the Atimpoku branch to make significant improvements to the customer experience by addressing and restoring our queue management system. Recognizing the importance of efficient service, we focused on reinstating two critical components: the paper ticketing system and the SMS notification service.

The paper ticketing system, which provides customers with a physical token to track their place in line, has been fully restored. This ensures that customers can easily manage their waiting time with a clear, tangible reference. Additionally, our SMS notification service has been reactivated, allowing customers to receive timely updates and reminders directly on their mobile phones.

With both services back in operation, we aim to offer a more seamless and efficient journey for everyone visiting the Atimpoku branch. Our commitment to enhancing service quality remains a top priority, and we are dedicated to ensuring that our customers enjoy a smoother and more streamlined experience.